Privacy policy
Privacy Policy (updated)
SPACE CAMP WELLNESS PRIVACY POLICY
Last Updated: May 12, 2026
1. Introduction
Space Camp Wellness LLC ("Space Camp," "Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. It applies to spacecampwellness.com, any related subdomains, our SMS and email programs, our customer reviews program, our affiliate program, and our presence on third-party marketplaces and platforms (collectively, the "Services").
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
2. Personal Information We Collect
We collect the following categories of personal information, as defined under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"), and (where applicable) the EU General Data Protection Regulation ("GDPR") and UK GDPR:
(a) Identifiers. Name, email address, mailing/shipping address, billing address, phone number, account credentials, IP address, device identifiers, and online identifiers.
(b) Customer Records. Information you provide when placing an order, registering an account, contacting customer service, submitting a review, or applying to our affiliate program.
(c) Commercial Information. Products purchased or considered, order history, returns, subscription status, and purchasing preferences.
(d) Internet or Network Activity. Browsing history on our Site, search history, interactions with our advertisements and emails, click data, page views, time on site, and similar usage data.
(e) Geolocation. Approximate location derived from IP address.
(f) Audio, Visual, or Similar Information. Photos or videos you submit with product reviews, and any recordings of customer service interactions you choose to send.
(g) Inferences. Profiles reflecting your preferences and behavior, used to personalize content, products, and advertising.
We do not knowingly collect "sensitive personal information" as defined under CPRA or "special categories" of data as defined under GDPR, and we do not collect biometric data, precise geolocation, or government identifiers.
3. How We Collect Personal Information
We collect personal information:
- Directly from you when you place an order, create an account, sign up for SMS or email, submit a review, enter a promotion, apply to our affiliate program, or contact us.
- Automatically through cookies, pixels, and similar technologies when you visit our Site or interact with our emails (see Section 8).
- From third parties, including payment processors, shipping carriers, marketplaces (such as Amazon and Target) where you have purchased our products, our identity-resolution partner (Retention.com), our advertising and analytics partners, affiliate-tracking partners, sweepstakes operators, and publicly available sources.
4. How We Use Personal Information
We use personal information to:
- Operate the Site, process orders, ship products, and provide customer service.
- Manage accounts, subscriptions, and recurring orders.
- Send transactional communications (order confirmations, shipping notices, returns).
- Send marketing communications by email and SMS, where you have opted in.
- Run our customer reviews program, including soliciting reviews from verified buyers and moderating content.
- Run our affiliate program, including attributing referrals and paying commissions.
- Run sweepstakes, contests, and promotions (subject to their official rules).
- Personalize your experience and recommend products.
- Measure and improve our marketing, including running and optimizing advertising on Meta, TikTok, Pinterest, Google, and other platforms.
- Analyze how the Site is used and improve its functionality.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our Terms and Conditions.
Legal bases (EEA, UK, and Switzerland). Where GDPR or UK GDPR applies, we rely on the following legal bases:
- Performance of a contract: to process and fulfill your orders, manage your account, and provide customer service.
- Consent: for marketing emails and SMS, non-essential cookies, and other purposes where you have opted in. You may withdraw consent at any time.
- Legitimate interests: to operate and improve our Services, prevent fraud, secure our systems, and (where permitted) deliver and measure advertising. Our legitimate interests are balanced against your rights and freedoms.
- Compliance with legal obligations: to comply with tax, customs, consumer protection, and other applicable law.
5. How We Share Personal Information
We share personal information with the following categories of recipients:
(a) Service Providers. Companies that process information on our behalf, including:
- E-commerce and payment: Shopify, Shop Pay, and our payment processors
- Shipping carriers, customs brokers, and fulfillment partners
- Email and SMS marketing: Attentive
- Customer support tools
- Customer reviews platform
- Cloud infrastructure and database hosting: Supabase, Vercel
- Analytics and product analytics
- Affiliate tracking
- Identity resolution: Retention.com
(b) Advertising Partners. Meta (Facebook/Instagram), TikTok, Pinterest, Google (including YouTube and GA4), connected-TV ad platforms, and similar partners. These partners use cookies, pixels, and similar technologies to deliver and measure advertising. Under the CPRA, our use of these cookies and pixels for cross-context behavioral advertising is considered "sharing." You can opt out as described in Section 10.
(c) Marketplaces and Retailers. When you buy on Amazon, Target, TikTok Shop, or another retailer, those companies share order data with us to fulfill the purchase. They also have their own privacy policies that govern how they handle your information.
(d) Sweepstakes and Promotion Partners. When we run promotions with co-marketing partners (for example, our promotion with Olipop), we may share entrant information with those partners and the sweepstakes administrator (such as Aisle). Specific data practices are governed by the official rules for each promotion.
(e) Affiliates and Influencers. Aggregated and individual referral data is shared with the affiliate or influencer who referred you, including the fact that a referral converted and the order value, for attribution and commission purposes.
(f) Legal and Safety. Law enforcement, regulators, and other parties when we are required by law, subpoena, or court order, or to protect our rights, property, and safety, or the rights, property, and safety of others.
(g) Business Transfers. A successor entity in connection with a merger, acquisition, financing, or sale of all or part of our business or assets.
We do not sell personal information for money. Under California law, our use of cookies and similar technology for cross-context behavioral advertising is considered "sharing." You can opt out as described in Section 10.
6. SMS Marketing
If you opt in to our SMS program, you agree to receive recurring automated marketing text messages from Space Camp Wellness at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. By opting in, you also agree to the SMS Terms and this Privacy Policy. Our SMS program is operated through Attentive.
7. Email Marketing
If you opt in to our email program, you will receive marketing emails about products, promotions, restocks, and content. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by emailing . Transactional emails (order and shipping confirmations) are sent regardless of marketing preferences. Our email program is operated through Attentive.
8. Cookies and Tracking Technologies
We and our partners use cookies, pixels, SDKs, server-side conversion APIs, and similar technologies to:
- Keep you logged in and remember your preferences (strictly necessary and functional cookies)
- Measure how the Site is used (analytics cookies, including Google Analytics 4)
- Deliver and measure advertising (advertising cookies, including the Meta Pixel, TikTok Pixel, Pinterest Tag, and Google Ads tags)
- Recognize returning visitors across sessions (Retention.com identity pixel)
You can manage non-essential cookies through the cookie preference banner on the Site, your browser settings, the tools listed at , , and , and the opt-out at . If you are in the EEA, UK, or Switzerland, non-essential cookies are set only after you provide consent through the cookie banner.
9. Customer Reviews and User-Generated Content
When you submit a review, photo, or video, the content (including your first name and last initial, city, and any media) may be displayed publicly on our Site, in our advertising, and in our marketing emails and texts. You grant us a worldwide, royalty-free, perpetual, non-exclusive license to use, reproduce, modify (for length or clarity), display, and distribute your submission in any media. You are responsible for the accuracy and legality of what you submit. We may moderate, edit for length and clarity, decline to publish, or remove content at our discretion.
10. Your Privacy Rights
California Residents (CCPA / CPRA)
You have the right to:
- Know what categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the categories of recipients with whom we have shared it.
- Delete personal information we have collected about you, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of sharing for cross-context behavioral advertising. You can do this by clicking the "Do Not Sell or Share My Personal Information" link in our website footer, by enabling the Global Privacy Control (GPC) signal in your browser, or by emailing .
- Limit the use of sensitive personal information (note: we do not collect sensitive personal information as defined by CPRA, but the right is available).
- Non-discrimination for exercising any of these rights.
Residents of Other U.S. States
If you are a resident of another U.S. state with a comprehensive privacy law (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others), you may have rights similar to those above. Contact us at to exercise them.
Residents of the EEA, United Kingdom, and Switzerland (GDPR / UK GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:
- Access the personal information we hold about you
- Rectify inaccurate or incomplete personal information
- Erase your personal information ("right to be forgotten"), subject to legal exceptions
- Restrict processing of your personal information
- Object to processing based on our legitimate interests, including for direct marketing
- Data portability: receive your personal information in a structured, commonly used, machine-readable format and transmit it to another controller
- Withdraw consent at any time where processing is based on consent (withdrawal does not affect the lawfulness of processing before withdrawal)
- Lodge a complaint with your local data protection supervisory authority. In the UK, the Information Commissioner's Office (ico.org.uk). In other jurisdictions, contact the relevant national authority.
To exercise these rights, email with the subject line "GDPR Request."
How to Exercise Your Rights
Email with the subject line "Privacy Request," or use the data request form available at spacecampwellness.com/pages/privacy-request. We will verify your identity (typically by confirming details associated with your account or recent orders) before fulfilling your request, and we will respond within 45 days (for CCPA/CPRA requests) or within one month (for GDPR/UK GDPR requests), with extensions where permitted. Authorized agents may submit requests on your behalf with written authorization.
Global Privacy Control
We honor the Global Privacy Control (GPC) signal as a valid opt-out of sharing for cross-context behavioral advertising.
11. Children's Privacy
The Services are intended for users 18 years and older. We do not knowingly collect personal information from children under 13 (or under 16 in jurisdictions where the GDPR applies). We also do not knowingly sell or share the personal information of consumers under 16. If you believe a child has provided us with personal information, contact us at and we will delete it.
12. Data Retention
We retain personal information for as long as your account is active, as long as needed to provide the Services, and as required to comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for at least 7 years to comply with tax, customs, and consumer-protection laws. After the applicable retention period, we delete or de-identify personal information. Aggregated and anonymized data may be retained indefinitely.
13. Security
We use commercially reasonable physical, technical, and organizational safeguards to protect personal information, including encryption in transit and at rest where appropriate, access controls, and routine review of our practices. No system is perfectly secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
14. International Data Transfers
We operate from the United States and ship our products to customers worldwide. When you use the Services or place an order with us from outside the United States, your personal information will be transferred to, stored, and processed in the United States, and may also be processed by our service providers in other countries.
The United States may not provide the same level of data protection as your country of residence. Where required by law, we rely on appropriate safeguards for cross-border transfers, including the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum where applicable) with our service providers, or other valid transfer mechanisms. You can request a copy of the safeguards we use by emailing .
By using the Services and placing an order, you acknowledge that your personal information will be processed in the United States and other countries where our service providers operate.
15. Third-Party Data Partners and Advertising
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate this activity with other personal information they or others have about you, including by association with your email or mailing address. We (or service providers acting on our behalf) may then send communications and marketing to those addresses. You may opt out of this advertising at .
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page with a new "Last Updated" date and, where required, notify you by email. Your continued use of the Services after a change indicates your acceptance of the updated Privacy Policy.
17. Contact Us
Space Camp Wellness LLC
5482 Wilshire Blvd, Unit 1912
Los Angeles, CA 90036
